Question 1

I don't speak Japanese. Can I still look for a rental property?

Accepted Answer

Yes, it is possible. Our staff can assist you in English (and other languages), so you can search for a property even if you don’t speak Japanese. We will also carefully explain the contents of the lease agreement.
However, please note that some guarantor companies may require a basic level of Japanese communication ability during the screening process. If you speak little or no Japanese, there is a chance that your application may not be approved. We recommend contacting us in advance so we can support you accordingly.

Question 2

Do I need a guarantor?

Accepted Answer

In many rental properties, not only for foreign nationals but also for Japanese tenants, the use of a guarantor company is a mandatory requirement. In such cases, you do not need to provide a joint guarantor (co-signer).
However, when using a guarantor company, you will need to register an emergency contact. Requirements may vary depending on the guarantor company, but in most cases, this emergency contact must be someone living in Japan—often a Japanese national.

Question 3

What is the shortest possible time it takes to move in?

Accepted Answer

For standard rental properties, there is a screening process after you submit your application, which typically takes about 5 business days. Once approved, you will proceed with the payment of initial fees and the lease signing. If everything goes smoothly, it usually takes about two weeks from application to move-in.
Of course, moving in sooner than two weeks is not impossible, but we recommend allowing at least two weeks for a smoother process.

Question 4

Can I make payments by credit card or international bank transfer?

Accepted Answer

Some properties do accept payment by credit card or international bank transfer. However, availability may vary depending on the property or management company, so please contact us for more details.

Question 5

Are there any rental restrictions based on the type of visa I have?

Accepted Answer

Yes, certain visa types may have limitations. For example, individuals with a tourist visa are generally not allowed to sign contracts for standard rental properties. Similarly, if you hold a visa with a limited stay period, such as a working holiday visa, it may be difficult to rent a long-term apartment. In such cases, we recommend short-term rentals such as monthly apartments.
For those with a student visa, the issue is usually not the visa type itself, but rather the ability to prove financial stability. If you have part-time income, you may be required to submit income documentation. If you receive financial support from your family, you may need to provide proof of remittance.
In general, your residency status alone rarely disqualifies you from renting, but some properties or guarantor companies may require information on your planned length of stay or financial situation. We’re happy to provide guidance based on your individual circumstances, so please feel free to consult with us.

+81-45-225-8800

Rental Process

Property Search Request

Message us on your favorite app!

Move-in Application

Screening
(Usually completed within 2–5 business days)

Contract Procedure
(Online or In-Person Options Available)

Move-In!

Utility Setup Support

Multilingual operators will assist you with setting up your internet, electricity, and gas services!

FAQ

Rental Process

Property Search Request

Message us on your favorite app!

Move-in Application

​Screening (Usually completed within 2–5 business days)

Contract Procedure (Online or In-Person Options Available)

Move-In!

Utility Setup Support

Multilingual operators will assist you with setting up your internet, electricity, and gas services!

FAQ

　　　　Message us on your favorite app!　　　

Screening
(Usually completed within 2–5 business days)

Contract Procedure
(Online or In-Person Options Available)